TERMS AND CONDITIONS OF SALE PAYMENT:
Net 30 days - 2% discount will be allowed on all invoices, if payment is received by or before 10 days from the date of invoice. A charge of 2% will apply to all overdue accounts.

PRICING:
All prices are list price unless otherwise indicated. Prices and discounts are subject to change without notice. When possible, 30 days written notice will be given on all manufactured products. Price discrepancies must be reported upon receipt of invoice.

TAXES:
All prices are G.S.T. Extra, P.S.T. extra.

MINIMUM BILLING:
Minimum invoice charge is $50 (fifty dollars)

RETURNS:
Authorization must be obtained prior to the return of any merchandise. A return material authorization number will be issued. This number must appear on your paperwork, along with the original invoice number and date the merchandise was purchased.

CUSTOM SHEET METAL AND SPECIAL ORDERED PRODUCTS ARE NON RETURNABLE:
A 25% restocking charge will apply to all returned stock merchandise only. All returned merchandise must be sent prepaid. Non stock items can not be returned for credit.

FREIGHT:
All shipments are F.O.B. HVAC DEPOT. See map for delivery changes. All shipped orders will be charged according to the location A to D.

CLAIMS:
Claims for damages or shortages must be reported to HVAC Depot 24 hours from receipt of shipments. The signature of the receiving party on HVAC Depot delivery slip or bill of Landing absolves HVAC Depot of responsibility for damage or short shipment, unless damage is concealed. It is the responsibility of the receiving party to claim damages against the carrier if other than HVAC Depot.

CANCELLATION OF SHEET METAL OR SPECIAL ORDERS:
Sheet Metal orders must be canceled within 24 hours from the time and date the order was placed with HVAC Depot. All special sheet metal orders that are in production will not be canceled and will remain the customers responsibility and property. When calling or faxing please confirm canceled order with sales rep.
Note: Orders that have been started will be invoiced according to time and material used. Orders completed will be charged in full. Special order items - fans, grills, etc. can not be canceled ant the customer is responsible for all costs incurred ( for items unreturnable to out suppliers). Orders not picked up in 7 days will be involved in full.